Returns

Return & Exchange Policy

We understand that sometimes your purchase may not meet your expectations, and that's okay! Our return policy is designed to ensure a smooth and hassle-free shopping experience.

Return Policy

Easy 365-Day Returns

If you are not completely satisfied with your purchase, you have up to 365 days from the date you receive your order to return it for a refund.

Return Conditions

Items must be unused, unworn, and in their original condition with all tags and labels attached.

The product must not have been washed, worn, or had its original packaging removed or damaged.

Items showing signs of wear, damage, or missing tags are not eligible for a refund.

How to Return

Contact Customer Service: Email us at [[email protected]] or call [+17167568221] to obtain the correct return address.

Package Your Item: Securely pack the item to prevent damage during shipping.

Ship Your Return: Use a trackable shipping method. Return shipping costs are the customer’s responsibility.

Inspection & Refund: Once received, your return will be inspected. Refunds are processed within 14 business days to the original payment method. A confirmation email will be sent once the refund is complete.

Important Information

Personalized Items: Custom jerseys cannot be returned unless they are defective, damaged, or incorrect.

Team Changes: We do not accept returns due to player transfers, number changes, or badge updates after printing.

Shipping Fees: Original shipping charges are non-refundable unless the item is faulty or incorrect.

Lost Returns: SoccerdealShop is not responsible for lost return shipments. We recommend using insured, trackable shipping.

Return Abuse Policy

To maintain fairness, SoccerdealShop monitors return activity. Excessive returns, fraudulent claims, or misuse of our return policy may result in:

Restrictions or suspension of return privileges.

Refusal of future transactions.

Account review and potential closure.

Customers will be notified if their return activity raises concerns. We reserve the right to take necessary action in cases of policy abuse.

International Returns

Customs & Duties: International customers are responsible for any additional customs fees, duties, or taxes on returns.

Return Shipping Fees: Customers must cover all return shipping costs.

Processing Time: Refunds for international returns may take longer to process due to shipping times.

Exchange Policy

At this time, we do not offer direct exchanges. For the fastest service, please follow the return process and place a new order for your desired item.

Due to the time required for international shipping, this is the most efficient way to ensure availability of your replacement item.

Resend Policy (For Sizing Issues)

If you need a different size, you only need to pay the applicable shipping fee—no need to return the original item.

[Click here to learn more.]

Need Help?

For any questions about returns or exchanges, [contact our customer service team here].

Thank you for shopping with SoccerdealShop!